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Help & Support

Answers when you're mid-deal.

Self-serve guides, a full FAQ and a direct line to the Greenstreet team — so a question never stalls a deal.

Find the answer, fast.

Getting started

How DSCR qualifying works, what each tool does, and how to price your first deal in minutes — no signup needed.

DSCR & qualifying

What DSCR, PITIA (the full monthly payment) and LTV mean, and how the engine decides whether a deal qualifies on rent.

Programs & rates

The seven DSCR programs, who each one fits, and how rate tiers are set from your file.

State rules

Prepayment-penalty rules and the usury statutes behind them, cited for 47 states and DC — for the state your property sits in.

Your file & funding

Documents, reserves, timelines and what happens after you submit — straight from the lender.

Send your scenario

The fastest route to the team is the scenario intake — your numbers arrive with the question, so nobody starts from zero.