Help & Support
Answers when you're mid-deal.
Self-serve guides, a full FAQ and a direct line to the Greenstreet team — so a question never stalls a deal.
Find the answer, fast.
Getting started
How DSCR qualifying works, what each tool does, and how to price your first deal in minutes — no signup needed.
DSCR & qualifying
What DSCR, PITIA (the full monthly payment) and LTV mean, and how the engine decides whether a deal qualifies on rent.
Programs & rates
The seven DSCR programs, who each one fits, and how rate tiers are set from your file.
State rules
Prepayment-penalty rules and the usury statutes behind them, cited for 47 states and DC — for the state your property sits in.
Your file & funding
Documents, reserves, timelines and what happens after you submit — straight from the lender.
Send your scenario
The fastest route to the team is the scenario intake — your numbers arrive with the question, so nobody starts from zero.